We will be available to you throughout the claims process to answer any questions or concerns you may have and to ensure the process goes smoothly.

We want you to feel comfortable with the process and we are here to negotiate on your behalf when claims are not going as smoothly as expected.

Options for Reporting a Loss or Claim:

  • Call us at 1-866-636-8627 during regular office hours
  • Online using our Online Claims Form
  • Contact our office after hours with regards to a claim we can be reached at (226) 766-8195 or at
  • Report your Claim directly to the Company you are Insured with using the Emergency numbers we have provided below. If you choose to contact the Insurance Company directly, have your policy number handy.

Company-Direct After Hour Claims Numbers:

  • Aviva Insurance: 1-866-692-8482
  • Aviva Elite: 1-866-692-8482
  • Echelon: 1-866-931-0570
  • Edge Mutual Insurance Company: 1-519-741-3084
  • Economical Insurance: 1-800-607-2424
  • Nordique Insurance Company of Canada (Facility): 1-866-464-2424
  • Germania: 1-800-265-3433 or email
  • Howick Insurance: 1-888-346-6610
  • Heartland Mutual 1-800-265-8813 or
  • Intact Glass Claims: 1-888-543-8888
  • Intact Insurance: 1-866-464-2424
  • Travelers/Chieftain: 1-800-661-5522
  • Trillium Mutual Insurance: 1-800-235-8784
  • Usborne and Hibbert Insurance: 1-877-663-0701
  • Wawanesa Insurance: 1-844-929-2637

Do you have water in your basement?
Are you unsure where it might be coming from?

Belfor Restoration offers their Advice of Loss/Dry Assist Program.
Contact our office for more details, or call Belfor Restoration direct at 1-866-627-8377.

Our Partners

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